Advice

Dealing with The Other Guy's Insurance

The Dreaded Recorded Statement

I recommend you never give a recorded statement to the defendant's insurance company. They will tell you that you have to. They are wrong. You should especially not give a statement if you don't have an attorney present.

Your statement will be used to find facts the adjuster can use against you. The adjuster is trained to trick you and twist your words. They are trained to get you to agree to things you didn't say. They are recording everything, and they will use your statements (no matter how innocent) out of context, against you.

Repeated Contact with the Insurer

The adjuster's job is to keep you happy, to keep you from hiring an attorney, and to find every possible reason to reduce what they have to pay to settle your claim. When the phone states, "All calls may be recorded..." You should take that to mean all calls are recorded.

How can recorded calls hurt you?

Imagine what happens if you speak to the adjuster and they say, "How are you doing today?" If you aren't thinking about it, you will automatically say, "Fine." That simple courtesy will be blown out of proportion later when they tell you that although you told your doctor you rated your pain as a 7 on a 1-10 scale, you told the adjuster you were "fine."

Keep your contact with the adjuster to a minimum, or better yet, hire an attorney and don't deal with the adjuster directly at all. Submit your case to me for review, or call 817-803-3898.